To use the Carbonite Remote File Access feature, visit www.Carbonite.com. In the upper right-hand corner, look for the tab that says “Remote Access”. Once you click the tab, you’ll be asked to log in using your Carbonite username and password.

Once logged in, you’ll see the file structure of your computer displayed in the left-hand column. If you have multiple computers on your Carbonite account, you’ll be able to select which computer you want to access.

To see the subfolders stored in any folder, click the triangle next to the folder. When you’ve located the folder containing the file you’re looking for, click on the name of the folder and the files within that folder will appear in the right-hand column. Click on the file you’d like to open and save it to any location on the computer you’re using.

Please Note: Only the files in your Carbonite backup will be available through Remote File Access.

“It’s so simple, yet works so well, you’ll wonder why people didn’t think of it before.”
— Small Business Computing