So how do you restore a few files or folders?

Based on the FAQ on Carbonite’s website, it’s easy to retrieve any file or folder from your backup with just a few clicks.

Step 1: Double-click on the ‘Carbonite Backup Drive’ shortcut on your desktop and open the ‘Backed up files’ folder, then navigate to the file or folder you want to retrieve from your backup. (If you don’t see a link to the Carbonite Backup Drive on your desktop, you can find it in your My Computer directory.) Double click the shortcut on your Desktop to open the Carbonite Backup Drive.

Step 2: Right-click on the file or folder and select ‘Restore’. It will automatically be downloaded from your backup and restored to its original location on your computer. If you want to restore a file or folder to a new location on your computer, you can click ‘Restore To…’ and select the location for your new file. Please note: If you do not see the ‘Restore’ or ‘Restore to…’ options listed when you right click on a file, it is because the file on your computer is identical to the file in your backup (therefore there is no need to restore the file.)

How do I restore all my files?

If you need to restore everything in your backup to a new or repaired computer, follow these steps:

Step 1: Log in to your account and reinstall Carbonite Go the www.carbonite.com web site, click ‘Restore’, then log in using your email address and Carbonite password, and follow the instructions to reinstall Carbonite.

Step 2: Restore files from your backup When you’ve successfully reinstalled Carbonite on your new computer, you’ll see the Carbonite Restore Wizard. You can use the Restore Wizard to restore all the files in your backup to your new computer, or click on the Carbonite Backup Drive icon on your Desktop to browse for individual files and folders to restore.

Will your business survive a computer Disaster? Carbonite Online Backup protects your important files. Start your free trial! Do not delay. Get protected by one of the best online backup services in the industry.

Click here to try Carbonite and start your free trial!

To use the Carbonite Remote File Access feature, visit www.Carbonite.com. In the upper right-hand corner, look for the tab that says “Remote Access”. Once you click the tab, you’ll be asked to log in using your Carbonite username and password.

Once logged in, you’ll see the file structure of your computer displayed in the left-hand column. If you have multiple computers on your Carbonite account, you’ll be able to select which computer you want to access.

To see the subfolders stored in any folder, click the triangle next to the folder. When you’ve located the folder containing the file you’re looking for, click on the name of the folder and the files within that folder will appear in the right-hand column. Click on the file you’d like to open and save it to any location on the computer you’re using.

Please Note: Only the files in your Carbonite backup will be available through Remote File Access.

“It’s so simple, yet works so well, you’ll wonder why people didn’t think of it before.”
— Small Business Computing